Frequently Asked Questions

​​​​​​​​​​​​​​​​​Below is a list of Frequently Asked Questions that address report cards issues on  Infinite C​ampus.  If you have additional questions regarding campus portal, please contact your school principal. 

Learn more abou​t report cards and how they will ​be shared each quarter in pre​paration for Parent-Teacher conferences. ​​

 Frequently Asked Questions

  • Q: What should I do if I forgot my password or user name? View Answer

    ​Send an email with the following information to

    Student:Include your name and the last 4-digits of the student ID

    Parent: Include your name, Campus Portal User Name, address and student name(s).​

  • Q: Can I view the report card on the mobile app? View Answer

    Reports are not available on the Mobile Portal (report cards, progress reports, transcripts).​

  • Q: Where do I find the report card? View Answer

    Select the student and, then, select the Reports option from the navigation menu at left. Click the report name to view or print.

    faq question 1.png

  • Q: What should I do if my account has been disabled? View Answer

    ​​If an account disabled message displays, include the following information in an email request for account reset to

    Student: Include your name and the last 4-digits of student ID

    Parent: Include your name, Campus Portal user name, address, and student name(s).

  • Q: How do I view secondary and elementary student accounts? View Answer

    Click the “Select a Student” button at the top of the Portal homepage. This will allow the viewing of additional accounts.


 Contact Information

  • Kay Julius

    Secretary to Executive Director, Learning and Support Services
    (636) 733-2101
    Send Kay an Email
  • Shelley Willott

    Executive Director Learning and Support Services
    (636) 733-2151
    Send Shelley an Email